隐私政策

最后更新：2026年6月24日

本隐私政策说明我们的 Facebook Messenger 客服系统（以下简称"本服务"）如何收集、使用、存储和保护通过 Facebook Messenger 平台与我们主页互动的用户信息。使用本服务即表示您同意本政策所述的数据处理方式。

1. 我们收集的信息

当您通过 Facebook Messenger 向我们的主页发送消息时，我们可能收集以下信息：

消息内容：您发送给我们主页的文字消息，用于提供客服回复。
公开个人资料信息：您的 Facebook 显示名称、头像，以及 Facebook 提供的页面专属用户标识（PSID）。
语言/地区偏好：用于以您偏好的语言提供回复。
互动记录：对话时间、消息状态等，用于客服管理。

我们不会收集您的密码、支付信息、私人好友列表或您未主动发送给我们的任何内容。

2. 我们如何使用信息

回复您的咨询，提供客户服务支持；
将消息翻译为适当语言以便沟通；
根据您的咨询匹配相应的自动回复或人工客服；
改进我们的服务质量与响应效率。

我们不会将您的个人消息内容用于广告投放，不会将您的信息出售给第三方。

3. 信息的存储与保护

您的消息和资料存储在我们的安全服务器上，采取合理的技术和管理措施防止未经授权的访问、泄露或滥用。我们仅在提供客服所需的期限内保留您的数据。

4. 信息共享

我们不会向任何第三方出售、出租或交易您的个人信息。仅在以下情况可能共享：

经您明确同意；
遵守适用的法律法规或政府机构的合法要求；
使用必要的技术服务提供商（如 Google 翻译 API 用于消息翻译），且仅传输完成服务所必需的内容。

5. 您的权利

您有权：

随时在 Facebook Messenger 中屏蔽或停止与我们主页的对话；
要求查看、更正或删除我们持有的关于您的数据；
撤回您此前给予的任何同意。

如需行使上述权利或删除您的数据，请通过下方联系方式与我们联系，我们将在合理期限内处理。

6. 数据删除

如果您希望删除我们持有的关于您的所有数据，请发送邮件至下方联系邮箱，注明您的 Facebook 显示名称及删除请求。我们将在收到请求后的 30 天内删除相关数据。

7. 第三方平台

本服务基于 Facebook（Meta Platforms, Inc.）的 Messenger 平台运行。您与我们的互动同时受 Facebook 的数据政策约束。

8. 政策变更

我们可能不时更新本隐私政策。重大变更将在本页面公布并更新"最后更新"日期。

9. 联系我们

如对本隐私政策有任何疑问，或需行使您的数据权利，请联系：

邮箱：94xqwef6@dyqbmail.com
主页：Android Chief Experience（Facebook Messenger）

Privacy Policy

Last updated: June 24, 2026

This Privacy Policy explains how our Facebook Messenger customer service system ("the Service") collects, uses, stores, and protects information from users who interact with our Page through the Facebook Messenger platform. By using the Service, you agree to the data practices described in this policy.

1. Information We Collect

When you send a message to our Page through Facebook Messenger, we may collect:

Message content: The text messages you send to our Page, used to provide customer service responses.
Public profile information: Your Facebook display name, profile picture, and the Page-Scoped ID (PSID) provided by Facebook.
Language/locale preference: Used to respond in your preferred language.
Interaction records: Conversation timestamps and message status, used for customer service management.

We do not collect your password, payment information, private friend list, or any content you do not actively send to us.

2. How We Use Information

To respond to your inquiries and provide customer support;
To translate messages into the appropriate language for communication;
To route your inquiry to the appropriate automated reply or human agent;
To improve the quality and efficiency of our service.

We do not use the content of your personal messages for advertising, and we do not sell your information to third parties.

3. Data Storage and Protection

Your messages and profile data are stored on our secure servers with reasonable technical and administrative measures to prevent unauthorized access, disclosure, or misuse. We retain your data only for as long as necessary to provide customer service.

4. Information Sharing

We do not sell, rent, or trade your personal information to any third party. We may share information only:

With your explicit consent;
To comply with applicable laws or lawful requests from government authorities;
With necessary technical service providers (e.g., Google Translation API for message translation), transmitting only the content necessary to provide the service.

5. Your Rights

You have the right to:

Block or stop the conversation with our Page in Facebook Messenger at any time;
Request to access, correct, or delete the data we hold about you;
Withdraw any consent you previously provided.

6. Data Deletion

If you wish to delete all data we hold about you, please email the contact address below with your Facebook display name and deletion request. We will delete the relevant data within 30 days of receiving your request.

7. Third-Party Platforms

This Service operates on the Facebook (Meta Platforms, Inc.) Messenger platform. Your interactions with us are also governed by Facebook's Data Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

For any questions about this Privacy Policy or to exercise your data rights, please contact:

Email: 94xqwef6@dyqbmail.com
Page: Android Chief Experience (Facebook Messenger)