欢迎使用我们的 Facebook Messenger 客服系统（以下简称"本服务"）。本服务条款（以下简称"本条款"）规定了您使用本服务的相关规则。当您通过 Facebook Messenger 与我们的主页互动时，即表示您已阅读、理解并同意接受本条款的约束。
本服务是一套客户服务工具，用于接收并回复用户通过 Facebook Messenger 平台向我们主页发送的消息。本服务的功能包括：实时接收用户消息、由客服人员或自动回复进行响应、在需要时进行消息翻译，以及将对话转交人工客服处理。所有对话均由用户主动发起，本服务仅用于响应客户咨询。
使用本服务时，您同意：
您通过 Messenger 发送给我们的消息内容由您负责。您理解并同意，我们会接收、存储并处理这些消息以提供客服服务。我们对您发送内容的处理方式详见我们的隐私政策。
我们会尽合理努力维持本服务的正常运行，但不保证服务不会中断或完全无误。我们可能因维护、升级或不可抗力等原因暂停或调整服务，对此造成的不便我们将尽力减少。
本服务及其相关软件、界面、内容的知识产权归我们或相应权利人所有。未经授权，您不得复制、修改、分发或以其他方式使用这些内容。
本服务基于 Facebook（Meta Platforms, Inc.）的 Messenger 平台运行。您使用 Messenger 同时受 Facebook 的服务条款及相关政策约束。我们对 Facebook 平台本身的运行不承担责任。
本服务按"现状"提供。在适用法律允许的最大范围内，我们不对本服务的适销性、特定用途适用性或不侵权作出任何明示或暗示的保证。您理解客服回复仅供参考，不构成具有法律约束力的承诺。
在适用法律允许的范围内，对于因使用或无法使用本服务而导致的任何间接、附带、特殊或后果性损失，我们不承担责任。
我们可能不时更新本条款。重大变更将在本页面公布并更新"最后更新"日期。变更后您继续使用本服务，即视为接受更新后的条款。
如对本服务条款有任何疑问，请联系：
Welcome to our Facebook Messenger customer service system ("the Service"). These Terms of Service ("Terms") set out the rules for your use of the Service. By interacting with our Page through Facebook Messenger, you acknowledge that you have read, understood, and agree to be bound by these Terms.
The Service is a customer support tool used to receive and reply to messages that users send to our Page through the Facebook Messenger platform. Its features include receiving user messages in real time, responding via support agents or automated replies, translating messages where needed, and handing conversations off to a human agent. All conversations are initiated by the user, and the Service is used solely to respond to customer inquiries.
When using the Service, you agree to:
You are responsible for the content of the messages you send to us through Messenger. You understand and agree that we receive, store, and process these messages to provide customer service. How we handle the content you send is described in our Privacy Policy.
We will make reasonable efforts to keep the Service operational, but we do not guarantee that it will be uninterrupted or entirely error-free. We may suspend or adjust the Service for maintenance, upgrades, or events beyond our control, and will seek to minimize any resulting inconvenience.
The intellectual property rights in the Service and its related software, interfaces, and content belong to us or the respective rights holders. You may not copy, modify, distribute, or otherwise use this content without authorization.
The Service operates on the Facebook (Meta Platforms, Inc.) Messenger platform. Your use of Messenger is also governed by Facebook's Terms of Service and related policies. We are not responsible for the operation of the Facebook platform itself.
The Service is provided "as is." To the maximum extent permitted by applicable law, we make no warranties, express or implied, regarding merchantability, fitness for a particular purpose, or non-infringement. You understand that customer service responses are for reference only and do not constitute legally binding commitments.
To the extent permitted by applicable law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the Service.
We may update these Terms from time to time. Material changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
If you have any questions about these Terms of Service, please contact: